- #USPS PACKAGE ARRIVING LATER THAN EXPECTED UPDATE#
- #USPS PACKAGE ARRIVING LATER THAN EXPECTED PROFESSIONAL#
It would probably stress the sender out to bother them too much, but I understand that you have to be some level of persistent to make sure you aren’t forgotten as well. Sign up for text and e-mail alerts.Įstablish some sort of timeframe where it’s reasonable to check in. You should check the tracking often and monitor any changes. OK buyers, you just saw what sellers will probably do to you. This situation sucks for everyone, and it involves some level of understanding on both sides. Maybe you could deduct a percentage of the invoice as a means of sorry if you want to. If you go this route then I would include in your note to the buyer that you will refund them but if they get the package, then to respond to the invoice you send.
I mean, after a certain amount of time, like 2 or 3 weeks, then maybe you just have to accept the package is lost or very, very late, and refunding is fine. I suggest literally apologizing all you can but not giving into the refund until you have to (like if you start losing cases with the platform or facing some sort of penalties). You can trust that the customer will pay again, but that just simply won’t always be the case. It depends on your business model, of course, but I think that often the package ends up arriving. It’s in your best interest to put off a total or even partial refund. Put off total refund as long as you canįirst of all, I know you will feel like the bad guy in this situation, but really, it’s not really your fault.
#USPS PACKAGE ARRIVING LATER THAN EXPECTED PROFESSIONAL#
You want to sound professional but also human and sympathize with them. You’ll have to figure out the exact wording, but the idea is that you are confident the package will arrive yet you acknowledge that the situation sucks. You should also apologize for any inconvenience but also reassure them that the package will arrive. as reasons) and that you are doing everything in your power to make sure things stay moving. The best thing you can do is say that this is due to circumstances relating to the heavy volume at the Post Office (and you can provide COVID-19, the holidays, etc. I mean, don’t get me wrong: I’ve seen this status persist for a long time–like a week in some cases. I’m not 100% sure about all of the procedures on these platforms, but essentially, I’d suggest this: Assure your customer it probably isn’t lostĬustomers might get really annoyed and feel like the package is lost, but it most likely isn’t. What if I sold something on eBay or Mercari or Depop or Etsy? Sellers
Recently, factors like COVID-19 and holiday volume have really put a ton of stress on post offices, and this status might have been applied because they simply cannot adhere to the time estimates the tracking originally stated. Often it’s because the post office is totally overrun by volume and/or understaffed by personnel. The simple truth of the matter is that a lot of factors can lead to this. The package could be in a pile that is unsorted or in some sort of limbo at a facility, but there really isn’t much you can do sometimes but wait. But honestly, waiting fixes a lot of the issues because almost every path leads right back to this one. You know this because your package is probably in this status for a long time. This sucks, but it isn’t the worst thing in the world because USPS probably still has your package, but it’s sort of in no-man’s land.Īnd you know this. If you’re here, you probably have at least one item that is totally stuck in the “In Transit, Arriving Late” status.įirst of all, don’t panic.
#USPS PACKAGE ARRIVING LATER THAN EXPECTED UPDATE#
I gotta take a dump.How to deal with the dreaded tracking update All I know is people jump so quick to blame everything on politics. Take all three and it's the magic formula.Īnd BTW, I like/hate Biden enough to say I know exactly nothing about him. Take any one of those and you've a delay. Just cuz you don't like Biden doesn't mean he magically screwed up every delayed USPS package ever. Even our last one I didn't care for, I found it pathetic how much stuff people would pin on him because they didn't like him. People that sit here and blame everything on one president are downright clueless. I hate some that act like self-centered stuck up orange-putangs I mean orangutans but not for the same reasons others do. Honestly I tend to not "like" a president. I mean damn, this president is SO damn shitty that he sent shockwaves into the past!
It's weird that last year, a couple years before that, years before that and years before that though that DeJoy and Biden's presidency screwed them up. Glad to know I can blame it ALL on DeJoy and Biden! My package is in the same state - delayed. This is two months old but I can't help myself.